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CPS Quick Tips

CPS Notification and Indication Letter Message: "Form Data Not Available"

Have you ever gotten the message "Form data not available, please save data before producing form," when producing CPS Notification and Indication letters from CONNECTIONS? You will get this message because the system will not allow a "Notice of Existence" letter to be produced if a name of any person in a case is "unknown." So, before generating letters, it is important to first take a look at the case demographics stored in the CONNECTIONS database and update them. This includes updating the names and addresses for any "unknowns" in the case The names and addresses that appear on your letters will be based on this data.

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